Terms and Conditions

Disclaimer
Reborn Coaching Ltd provides coaching services to support personal growth and development. While coaching can lead to significant transformation, the results of the coaching process may vary from client to client. The outcome is dependent on the individual’s commitment, engagement, and application of the strategies discussed. Therefore, Reborn Coaching Ltd makes no guarantees regarding specific results.

Reborn Coaching Ltd provides coaching services aimed at supporting personal growth and self-healing. However, coaching is not a substitute for professional medical or psychological advice. If you have any health concerns, please consult a qualified healthcare provider. Reborn Coaching Ltd does not diagnose, treat, or cure medical conditions. We simply offer spiritual tools to support your journey.

Terms and Conditions

1. Payment:

   • Full payment or the first installment (if applicable) is required before the commencement of coaching sessions.

2. Refunds:

   • Reborn Coaching Ltd operates a no-refund policy. Refunds will only be considered in exceptional circumstances and at the sole discretion of Reborn Coaching Ltd. Any request for a refund must be submitted in writing.

3. Session Utilization Periods:

   • 6-Week Plan: Sessions must be utilized within 8 weeks from the start date of the plan.
   • 12-Week Plan: Sessions must be utilized within 15 weeks from the start date of the plan.
   • 6-Month Plan: Sessions must be utilized within 7 months from the start date of the plan.
   • Unused sessions outside of these periods will be forfeited.

4. Communication and Messaging Support:

   • Messaging support is offered as part of the coaching plans. However, it is the client’s responsibility to initiate communication.
   • If a message does not receive a response within a reasonable timeframe, the client must send a follow-up message. Reborn Coaching Ltd and Michael, as the head coach, strive to respond in a timely manner but acknowledge that messages may occasionally be missed.

5. Learning Hub and Additional Resources:

   • Access to the Learning Hub and other resources is provided as part of the coaching experience. These materials are for personal use only and must not be shared, distributed, or reproduced without prior written consent from Reborn Coaching Ltd.
   • Reborn Coaching Ltd reserves the right to revoke access to the Learning Hub or other resources in the event of misuse or a breach of these terms.

6. Cancellations and Rescheduling:

   • Clients must provide at least 24 hours' notice for the cancellation or rescheduling of any session. Sessions cancelled with less than 24 hours' notice may be forfeited.

7. Coaching Commitment:

   • Coaching is a collaborative process. While your coach will provide support, guidance, and tools, your commitment to the process is crucial. Results are not guaranteed, as success depends on your active participation and implementation of the advice provided.

8. Confidentiality:

   • All information shared during coaching sessions is kept strictly confidential and will not be disclosed to any third party without the client’s consent, except where required by law.

9. Termination:

   • Reborn Coaching Ltd reserves the right to terminate the coaching relationship at any time if there is a breach of these terms or if it is deemed that the coaching relationship is no longer productive.

Coach Holiday & Rest Periods

As part of maintaining the highest level of support, I prioritize my own rest and recuperation to ensure I can continue to serve clients at my best. Clients acknowledge and accept that:

• Any holiday or rest periods taken by the coach do not affect the total duration of their coaching plan. The agreed timeframe of the coaching plan remains the same.
• Messaging support may have delayed responses during these periods, though I will provide advance notice of any extended absence.
• Sessions will be scheduled around holiday periods where necessary, ensuring that clients receive their full entitlement of sessions.

By agreeing to these terms, clients understand the importance of balance and well-being in delivering effective coaching and support.

By engaging in coaching services with Reborn Coaching Ltd, you acknowledge and agree to these terms and conditions.